Privacy Policy for Global Transcript Services
Last Updated: 24 March 2024
Introduction
Global Transcript Services (“we,” “us,” or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website and the services we offer.
Information We Collect
We collect several types of information to provide and improve our Services:
- Information You Provide:
When you use our Services, you may provide us with personal information such as your name, email address, phone number, mailing address, and any information included in documents you upload (e.g., transcripts, diplomas). We may also collect information about your educational background and any other details relevant to fulfilling your request. - Information Collected Automatically:
We automatically collect certain information when you visit our Website, such as your IP address, browser type, operating system, referring URL, and browsing activity on the Website. This information helps us understand how users interact with our Website and improve our Services.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our Services, including processing your transcript requests, verification services (if applicable), and apostille/legalization services (if applicable).
- To communicate with you about your requests, orders, and accounts.
- To personalize your experience on the Website.
To analyze how users interact with our Website and Services. - To comply with legal and regulatory requirements.
Sharing Your Information
We may share your information with third-party service providers who help us operate our business and provide our Services. These service providers are contractually obligated to keep your information confidential and secure.
We may also disclose your information if required by law or in the good faith belief that such disclosure is necessary to:
- Comply with the legal process
- Protect the rights or safety of ourselves or others
- Prevent fraud or other illegal activities
- Your Choices
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Children’s Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our systems.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: [email protected]
By phone: +91 7560988008
Please Note: By using our Website and Services, you agree to this Privacy Policy.